Use case
Bug reports your engineers don't have to translate.
From "the button is broken" to a triaged ticket with full context — in one click.
The workflow
Three steps from feedback to fix.
Reviewer pins the bug
Click anywhere on the page; the SDK captures the surrounding context.
AI drafts the summary
Severity, suggested labels, and a paragraph summary appear in seconds.
Routed to the tracker
Linear, Jira, or GitHub Issues syncs in both directions until resolved.
Reporter sees it ship
Status updates flow back to the report so the reporter knows the fix landed.
Outcomes
- Median triage time dropped from 22 minutes to under 4 in our internal beta.
- Engineers stop chasing missing repro steps because every report ships with the screenshot, console, and network capture.
- Reviewers get told when their bug ships — without a tracker seat or a Slack ping.
- Duplicate reports cluster automatically so the same issue doesn't pollute the queue five times.
Frequently asked questions
Does this replace our bug tracker?
No. AnchorMark is the capture and triage layer; the engineering tracker stays the source of truth. Reports flow into Linear, Jira, or GitHub Issues and stay in sync both directions.
Can non-technical reporters use it?
Yes — guests pin and comment without learning Markdown, JIRA fields, or anything else. Magic-link guest reviewer seats are free, so you can invite stakeholders without paying per seat.
What context is captured automatically?
Screenshot, console errors, recent failed network requests, browser, OS, viewport, and the active route. Sensitive form fields can be redacted at capture via context capture rules.
How does AnchorMark help with duplicate reports?
Every report is embedded and clustered with a configurable threshold. Five reports of the same checkout bug become one cluster with five voices, so engineers don't have to read each one to dedupe — see AI triage.
Can I capture a bug on a vendor or partner site we don't control?
Yes — install the browser extension and capture a bug on any URL. Reports route into the right project the same way as SDK reports.
Will the SDK affect production performance?
No measurable impact. The SDK is under 30 KB gzipped, lazy-loaded, and idle until a reviewer opens the widget. The console buffer is fixed-size so memory stays flat.
Keep exploring
Pinned visual feedback
Drop pins on any element on a live page or screenshot. Threaded comments stay anchored even when the layout changes.
Automatic context capture
Every report ships with the screenshot, console errors, network failures, browser, OS, and viewport — captured automatically.
AI triage
Claude clusters duplicates, drafts severity, and writes the first summary so triage takes minutes, not hours.
Integrations
Two-way sync with Linear, Jira, GitHub Issues, and Slack. Mentions, status, and resolution stay in lockstep.